Business and First Class Selling: Training Agents to Upsell Premium Cabins
Premium cabin sales represent the highest-value transactions in airline distribution. A single business class fare can e...
Category
Airline Industry
No articles found for ""
Trade Sales Executive Training Guide for Airlines
Airline trade sales executives are the critical link between carriers and the travel agency networks that sell their sea...
Sales Manager Training Guide for Airlines
Airline sales managers lead teams in one of the most operationally demanding environments in travel. The combination of...
How to Train Travel Agents to Sell Airline Ancillary Products
Airline ancillary revenue reached $117.9 billion globally in 2023, according to IdeaWorksCompany and CarTrawler. Yet the...
BDM Training Guide for Airlines
Airline Business Development Managers (BDMs) are responsible for growing the carrier's share of the travel trade market....
Fare Class Training for Travel Agents: A Complete Guide to Airline Ticket Types
Understanding fare classes is fundamental to selling airlines effectively. Fare classes determine what customers pay, wh...
Building Airline-Agency Relationships: A Trade Engagement Playbook
The airline-agency relationship remains one of the most commercially important partnerships in travel distribution. Airl...
Airline Sales Roleplay Scenarios: Practice Exercises for Travel Agency Staff
The most effective way to build airline selling confidence is to practise the conversation before having it with a real...
Low-Cost Carrier vs Full-Service Airline: Training Agents to Sell the Difference
The line between low-cost carriers (LCCs) and full-service airlines (FSCs) has blurred significantly — LCCs now offer pr...
Sales Agent Training Guide for Airlines
Airline sales agents work at the sharp end of one of the most competitive sectors in travel. Whether they are selling di...
10 Objections Agents Face When Selling Airline Products (and How to Handle Them)
Every airline booking generates objections — from price concerns to competitor comparisons to resistance against ancilla...
NDC and Modern Airline Retailing: What Travel Agents Need to Know
New Distribution Capability (NDC) is transforming how airlines sell through the trade channel — changing the content age...