Gamification

Turn learning into a game your team wants to play

Points, levels, streaks, missions, and leaderboards — all built in. Drive engagement, reward progress, and make training something your agents look forward to.

L4
Sarah Mitchell
Expert · 847 / 1,000 pts
Course completed · Maldives Specialist +50 pts
Quiz passed · Caribbean Upselling +25 pts
7-day streak milestone +50 pts bonus
Points & Progression

Every action earns, every level motivates

A flexible points engine that rewards quiz passes, course completions, daily logins, and streak milestones. Six progression tiers — from Newcomer to Champion — give agents a clear path to mastery.

  • Configurable point values per event type
  • Point multipliers at global, agency, and user level
  • Six default tiers with customisable names and thresholds
  • Visual progress bars and level badges
  • Full earning history and timeline
14
Day Streak
Active Missions
Complete 5 quizzes this week 3/5
Earn 500 points this month 347/500
Streaks & Missions

Daily habits that stick

Streak tracking keeps agents coming back. Missions — time-bound, weekly, monthly, or always-on — give focused goals with point rewards on completion.

  • Daily streak tracking with milestone bonuses at 3, 7, 14, 30, 60, and 90 days
  • Four mission types to suit any training rhythm
  • Partial completion tracking so progress is never lost
  • Streak-at-risk alerts to maintain momentum
  • Configurable bonus points at each milestone
Team Leaderboard
1st
James Carter
Champion
2,340 pts
2nd
Emma Watson
Master
1,870 pts
3rd
Sarah Mitchell
Expert
1,520 pts
#7
You
Achiever
847 pts
Leaderboards

Friendly competition drives results

Global and agency-scoped leaderboards show who's leading the pack. Visual medals for the top three, configurable size, and toggleable visibility keep the competition healthy.

  • Global and company-scoped rankings
  • Gold, silver, and bronze medals for the top three
  • Configurable leaderboard size (top N users)
  • Toggleable visibility for managers and admins
  • Real-time updates as points are earned
Rewards & Unlockables
Maldives Specialist Badge
Unlocked · Level 3 reached
Claim
Advanced Pricing Guide
Unlocked · Mission complete
Claim
Sales Champion Certificate
Locked · Reach 1,500 points
Unlockables & Rewards

Tangible rewards for real progress

Lock premium content, badges, certificates, and custom rewards behind meaningful achievements. Agents unlock them by reaching levels, completing missions, or earning enough points.

  • Level-based, mission-based, and points-based unlocks
  • Reward types: content, badges, certificates, links, and custom
  • Claimable via the user progress dashboard
  • Course and quiz completion prerequisites
  • Fully configurable unlock conditions
Activity Bonuses
Course: Maldives Specialist +50 pts
First completion bonus: +25 · Perfect score: +30
Quiz: Caribbean Upselling +25 pts
First-attempt bonus: +15 · Score scaling enabled
Role-Play: Price Objection +35 pts
Excellent score bonus: +20 · Threshold: 85%
Activity Gamification

Every learning activity, gamified

Courses, quizzes, role-plays, feedback, and scenarios — each one has its own point rules. First-completion bonuses, speed bonuses, score scaling, and per-activity prerequisites keep agents challenged.

  • Separate point rules for courses, quizzes, and role-plays
  • First-attempt and perfect-score bonuses
  • Score-based scaling and speed bonuses
  • Per-activity prerequisite requirements
  • Retake penalties to encourage focused learning
Settings Hierarchy
Global Settings
Agency / Company Overrides
User Overrides
Activity Overrides
Streaks Missions Unlockables Leaderboard Levels
Admin Control

Configure everything, override anything

A multi-level settings hierarchy means global defaults flow down to agencies, users, and individual activities. Toggle features on or off at any level, exclude specific roles, and let child settings inherit from parents unless overridden.

  • Global, agency, user, and activity-level configuration
  • Feature toggles for every gamification module
  • Bulk enable or disable per course, quiz, or role-play
  • Admin dashboard with global stats and management tools
  • Toggleable add-on — enable when you're ready

Ready to gamify your training?

Book a demo and see how gamification drives engagement across your team.

Ready?

Make learning the best part of their day

Points, levels, and leaderboards built in. No separate platform. No complex setup.

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