The Travel Sales Conversion Benchmark Report: Close Rates and Revenue Data
What constitutes a "good" conversion rate in travel? The answer varies dramatically by channel, product type, customer s...
What constitutes a "good" conversion rate in travel? The answer varies dramatically by channel, product type, customer s...
Training budgets are under constant scrutiny. When leadership asks "what are we getting for our training spend?", answer...
Training budgets in hospitality are perpetually under pressure. When margins tighten, training is often the first cut —...
Poor sales enablement doesn't announce itself with a single dramatic failure. It manifests as a collection of persistent...
Tour operating is a high-revenue, low-margin business. Understanding where your margins sit relative to industry benchma...
The difference between a good tour and an unforgettable one is rarely the content — it's the delivery. Guides who recite...
Tour operators occupy a unique position in the travel value chain. You curate and package the experiences that customers...
Business Development Managers (BDMs) are the growth engine of every tour operator. They are responsible for expanding th...
The Learning and Development (L&D) Manager in a hospitality group holds one of the most strategically important position...
The most common reason sales enablement programmes lose budget is not failure — it's the inability to prove success. A p...
Every AI vendor claims impressive returns. Every conference presentation shows upward-trending graphs. But when you're m...
The travel industry is moving faster than at any point in its history. New destinations trend overnight on social media....