USA Training Programme for Travel Agents
The United States is the UK's single most valuable long-haul destination, with over 4 million British visitors annually...
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Airline Route Launch Training: How to Prepare the Trade Before Take-Off
A new route launch is one of the most commercially important moments in an airline's calendar. The first 90 days determi...
How Travel Agencies Can Maximise Airline Commission Through Better Product Knowledge
Airline commission is the largest revenue stream for most travel agencies — yet the difference between what agencies ear...
Microlearning for Travel Agents: How 5-Minute Sessions Outperform Day-Long Workshops
A travel agency sends its team to a full-day supplier workshop. The agents learn about 15 hotel properties, 8 excursion...
How to Build a 90-Day Sales Performance Plan for New Travel Agents
The first 90 days of a new travel agent's career determine whether they become a high performer or an early leaver. CIPD...
How to Handle the 10 Most Common Travel Customer Objections
Every travel agent faces objections. They're not failures — they're a natural part of the buying process. A customer who...
Mobile Learning for Travel Agents: Training That Fits Between Client Calls
The most honest answer to "when do travel agents have time for training?" is: they don't. Not in the traditional sense....
How to Sell Cyprus: A Travel Agent's Destination Selling Guide
Cyprus is a year-round destination that punches well above its weight — offering 340 days of sunshine, ancient history,...
Email Sales Techniques for Travel: How to Convert Enquiries into Bookings
Email is the most underperforming sales channel in most travel agencies. Not because the leads are poor, but because the...
First-Time Cruise Customers: The Agent's Complete Selling Guide
First-time cruise customers represent one of travel's biggest conversion opportunities — and one of its biggest selling...
Glossary of Attraction and Experience Industry Terms for Travel Trade Professionals
Understanding attraction and experience industry terminology is essential for travel agents selling these products effec...
Theme Park Sales Training: What Travel Agents Need to Know to Sell Tickets
Theme parks are among the most requested attractions for family holidays — yet many travel agents treat park tickets as...